It came very nicely packaged and I loved how it came out. The locket is small but still a decent size. The picture and engraving is so beautiful. It’s not great quality and it won’t last very long at all maybe a month?A bit large but nice locket pic came out amazing as wellIts cute. But super tinyA LOT smaller than i thought it would be.About the size of an m&m....Mine is very cute but the little wings will not shut on my necklace so I have it hanging up in my carThis was perfect for my niece as she recently lost her dad. She is very much in love with this locket. She doesn’t want to take it off.The locket came very scratched and dirty on the inside, didn’t look new at all. Doesn't Come with a chain either.The item is way smaller than it appears to be it is definitely not sterling silver The chain that came with it is flimsy and that is not sterling silver it barely fits around an adult neck and I haven't heard any response from the salary yet.if they would just write down what it really is and advertise the truth maybe they'd get a little more response and better credit and better stars.